Who we are


COMMITMENT TO INNOVATION

Globitel is a leading telecom and contact center solutions provider, founded in 1996 with commitment to technology innovation. For the past 20 years Globitel has been providing advanced software solutions and high quality products to customers in various vertical industries including telecom service providers, financial service providers, contact centers, government, education, and healthcare.

Globitel prides itself for its ability to customize its solutions and products to the local and regional needs of each of its customers; this covers a wide variety of products in roaming, mobility and customer care, all of which are backed by expert technical skills and professional services.

Globitel continues to follow its mission in becoming the best partner for contact centers and telecom operators, while continuing to embrace innovative technological developments in the telecommunication sector and being involved in setting new industry standards.

GLOBITEL VALUES

Globitel is built upon four main pillars which are Reliability, Scalability, Flexibility and Adaptability. It is with these ideals in mind that we execute each and every part of our business.

With Globitel’s products, we ensure that your solution is scalable; growing and expanding to suit your needs flexibly personalizing each part to adapt to each specification for each unique case.

Not only does reliability extend to our products, but also to our staff and professional services ensuring high customer satisfaction by guaranteeing swift project implementation and around the clock customer support. We believe in providing flexible solutions, catered to our customer.

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MISSION & VISION

Our mission is to become the telecom operators and call centers best partner in providing personalized Roaming, Mobility and Engagement Management solutions to help increase revenues, enhance operational efficiency and boost customer satisfaction.

Our vision is to continue our strive to embrace technological development in the telecommunications sector and be actively involved in setting new industry standards paving the way to enhanced communication.

We foresee that Total Convergence represented by media and content convergence, messaging convergence and fixed mobile convergence would demand the promotion of different services that best offer an intuitive personalized user experience and this is where we envision Globitel benefiting the telecom industry.

MARKET PRESENCE

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MEET THE TEAM

Samer Halawa

Samer Halawa

President and Co-Founder
Sharif Nabulsi

Sharif Nabulsi

CEO and Co-Founder

 

Samer Halawa has been with Globitel since the beginning of its journey in 1996. His open approach to management, through which he strives to instill a spirit of team-work and innovation, has raised the company to unprecedented heights, and has had a rippling effect that extended beyond the borders of Globitel to contribute to the industry as a whole.Upon graduation in 1991, Mr. Halawa joined the Rifat Nabulsi Company as Telecommunications Engineer. Three years later, Mr. Halawa worked as a chief engineer at Access, a financial information service provider, where he developed the first data dissemination system for the Amman Stock Exchange.

In 1996, Mr. Halawa and Mr. Sharif Nabulsi established Globitel, which they envisioned to be a leading regional provider of converged telecom solutions. Since 1996, Globitel grew to live up to that vision, becoming one of the leading telecom solutions providers in the region, with high-profile clients such as Saudi Telecom, Zain Group, Etisalat, and many more.

Mr. Halawa received his Bachelors degree in Electrical Engineering in 1991 from Ohio State University and completed the highly prestigious Owner/President Management Program at Harvard Business School in 2009.

 

Co-founder and CEO of Globitel, Sharif Nabulsi, is also one of the pillars upon which Globitel relied heavily during its rise to its current market status. Nabulsi joined the team in 2000 as General Manager, and his presence was key in achieving the rapid growth the company experienced since then.Nabulsi holds a Master’s Degree in Digital Electronics from London University King’s College. Prior to joining Globitel, he managed Rifat Nabulsi & Co. – a family-owned business specializing in the telecommunications.

Nabulsi has an impressive, 18-year experience in the fields of IT and telecommunications, which he reinforces with a team-oriented management and an unfaltering loyalty to innovation.

Wisam Ammori

Wisam Ammori

Operator Solutions Director
Nael Halawa

Nael Halawa

Managing Director - Globitel KSA
Fadi Qutaishat

Fadi Qutaishat

Vice President
Fadi Sous

Fadi Sous

Finance Director

 

As Globitel’s Operator Solutions Director, Wisam Ammori has been at the hub of Globitel’s development department for more than a decade, helping to take the company’s solutions to newer levels every year.Ammori holds a Bachelors Degree in Electrical Engineering from the University of Jordan, and his experience with Globitel began shortly after his graduation when he was appointed as a developer.

After displaying excellence in both talent and skill, he progressed to become a development team leader, where he oversaw the development efforts of Globitel’s team of admirable engineers and technicians. During that time, his growth as a leader was just as brisk as Globitel’s, and his management skills proved both wise and effective. It was then that he was promoted to become Globitel’s Development Manager for two more years, before finally assuming his current post.

Ammori has had extensive managerial training and experience. His skills artfully blend between engineering prowess, a strong leadership command and an uncompromising vision to lead Globitel’s name higher and higher into the regional and global markets.

 

Nael Halawa is a partner at Globitel since 2000. Since 2010, Mr. Halawa has been responsible of developing and supporting Globitel’s customer care products. Mr. Halawa’s vast experience in customer service and call centres, merged with his technical background and innovation has helped Globitel to become a leader in providing customer care solutions.Prior to his current position, Mr. Halawa held the Customer Care Director responsibility at Globitel’s headquarters, and led the marketing and business development team to grow Globitel internationally. He also acted as the country manager to establish Globitel’s presence in Saudi Arabia.

Mr Halawa’s superior knowledge in telecommunications has been fortified by an entrepreneurial mind-set that had successfully blended science, marketing and management to take the company even further into the global market.

Mr Halawa holds a BSc. in Electrical Engineering from Jordan University of Science and Technology.

 

Fadi Qutaishat serves as vice president, sales and marketing, for Globitel. In this role, he oversees the Globitel sales team managing the sales strategy, and business development for the company.  Mr. Qutaishat is responsible for positioning Globitel’s growth strategy and cultivating opportunities in new and existing markets through market and customer insight, corporate positioning, branding, and advertising, as well as marketing of products, solutions, and partners.

Mr. Qutaishat also serves as Managing director of Globitel Saudi Arabia, and is responsible for leading the strategy, development, and execution for all of Globitel Saudi Arabia day to day activities, responsibilities and company policies.

Mr. Qutaishat brings to his roles nearly 2 decades of solutions-based marketing and extensive sales, sales management and strategy expertise in IT and telecom solutions, and was awarded several trophies in recognition and appreciation of his hard work, and countless results.

 

Fadi Sous is Globitel Finance Director. He joined Globitel team in 2009. In that capacity, Fadi reports directly to the CEO and serves as one of the main pillars of Globitel executive committee.

Prior to joining Globitel, Fadi was the Finance manager of Jordan branch for the Jordanian Investments & Supply Co. (Safeway/TSC) where he had responsibility for Finance and Inventory control.

Prior to that he spent seven years in the telecommunications sector with du, the second operator in the UAE, and Zain Jordan.

As being one of the core team members who joined the finance department in du since the company’s inception, he has contributed highly in setting up the finance department in all its aspects and areas.

Fadi received his bachelor’s degree in accounting from Amman private University, Amman Jordan.

OFFLINE LOCATIONS

Globitel HQ
Khalda, Amman, Jordan.
Phone: +962 (6) 5300 130
Fax: +962 (6) 5300 144
P.O. Box 1786 Amman 11821 Jordan
info@globitel.com

Globitel KSA
Riyadh, Saudi Arabia.
Phone: +966 1 2160 206
Fax: +966 1 2160 205
P.O. Box 295108 Riyadh 11351 Saudi Arabia

Globitel UAE
Dubai, UAE.
Phone: +971 4 455 8637
Fax: +971 4 455 8556
P.O. Box 334155 Dubai, United Arab Emirates