Responsibilities: – Act as first point of contact with customer for open cases. – Perform detailed case analysis by gathering logs and try to reproduce the problem. – Provide the customer with known workarounds and resolutions. – Install and activate Globitel products inside and outside Jordan. – To assist installing patches/fixes through VPN connection and …
NELLY QURA - TECHNICAL WRITING T.L.
``I love working for Globitel! I Joined Globitel in March 2006 to work with a professional company that is truly committed to excellence! It is inspiring to work for a company that encourages growth and offers much opportunity for advancement. Globitel’s leaders andmanagers have been very supportive of my efforts and are always available to provide desired training and advice throughout the year, which simply leads me to be more motivated at Globitel.``
NABEEL NUSAIR - SENIOR TECHNICAL ACCOUNT MANAGER
``Joining Globitel in October 2005 was a beginning of a successful phase in my life. It was a great opportunity to develop my skills and gain enriching experience in various fields. I have observed the success of Globitel’s existence with the outstanding team during the past eight years.``
AYYOUB AL-QAISSI - DEVELOPMENT & PRODUCTION MANAGER
``I am very proud to be part of Globitel, as it’s a unique Jordanian company successfully handling this domain in the local, regional, and international markets. Globitel has a comfortable environment which motivates us to create, innovate, and develop our new ideas.``