Amman, Jordan (May, 2017) – Globitel, a leading telecom and customer care solutions provider, announces its participation in Middle East Call Center Conference (MECC) which will take place in Dubai, UAE on May 16th – May 17th. The venue will be at Dubai World Trade Center, second floor, opposite hall 5. Globitel is set to introduce through one on one sessions and presentations their newest solutions and network with the industry’s leading influencers and call centers.
MECC, organized by Insights, garners an annual attendance of the Middle East’s leading contact center vendors, outsourced call centers and any enterprise seeking quality systems and solutions for its customer care department. This year, MECC sees the next stage in the evolution of expert assistance to remedy urgent issues in the call center.
Globitel has been a participant in MECC for many years, as the event has been the prime catalyst in the regional call center market and the number one call center event in the region. Globitel takes the opportunity to let it be known of the value of Globitel customer care solutions in call centers.
This year, Globitel will highlight SpeechLog Analytics and SpeechLog Retail along with more Customer Engagement and Workforce Optimization solutions. A session will also be conducted titled “Harnessing the Power of Speech Analytics” at 11:30 am at the event. Globitel will address how Speech Analytics can greatly benefit call centers. You can reserve a seat through this link.
“Globitel has been an active exhibitor at MECC.” Said Globitel’s CEO, Sharif Nabulsi, “It’s great to see a collection of some of the leading call centers in the region and how we can help them in achieving their primary goals as it pertains to customer care.”
Globitel is definitely looking forward to the event and will perform live updates from the event through its social media platforms, including Facebook, Twitter and LinkedIn.
Globitel is a leading company offering a wide range of unparalleled telecom and customer care solutions to mobile operators and call centers. Founded in 1996, and based in the Middle East, Globitel has a footprint in more than 35 countries across the Middle East, Africa, and Europe.