News


Etisalat Egypt started implementing the newest universal quality assurance system, SpeechLog Retail, offered by Globitel; a leading telecom and contact center solutions provider, founded in 1996 with more than 20 years of experience providing advanced and effective telecom solutions. The system was implemented to deliver a higher customer service quality to Etisalat’s clients in the


Amman, Jordan (August, 2017) –  Globitel, a leading telecom and contact center solutions provider is taking another major step in its operations announcing that the company is now a GSMA certified vendor for Mobile Connect, a secure universal log-in solution. As a new digital service and online identity, Mobile Connect simply matches the users to


Amman, Jordan (May, 2017) – Globitel, a leading telecom and customer care solutions provider, announces its participation in Middle East Call Center Conference (MECC) which will take place in Dubai, UAE on May 16th – May 17th. The venue will be at Dubai World Trade Center, second floor, opposite hall 5. Globitel is set to


Amman, Jordan (November, 2016) – Globitel, a leading telecom and customer care solutions provider, is a second time participant in the 6th annual Zain Technology Conference which will take place at Le Royal Hotel in Amman, Jordan for three days between 5th and 7th of December. We will be present at the event for one-to-one


Amman, Jordan (October, 2016) – Globitel, a leading telecom and customer engagement solutions provider, is a MENA ICT Silver Sponsor. The forum will be held on 9th and 10th of November, 2016 in King Hussein Business Park. The MENA ICT Forum is the premier ICT industry event of the Middle East and North Africa region,


Amman, Jordan (September, 2016) – Globitel, a leading telecom and customer engagement solutions provider, has concluded its second annual Globitel Innovation Competition (GIC). One lucky winner walked away with a cheque worth 1000 JDs, and the highly coveted GIC glass award. Not only did the winner receive a significant cash prize, but the admiration of the Globitel


Amman, Jordan (September, 2016) – Globitel, the leading global provider of advanced telecom solutions and customer service, has recently launched its “Mobile Connect” service in the Jordanian market. This special service has been developed by “GSMA”, in order to enable users to manage all their online accounts through a single log-in solution with ease and


Amman, Jordan (Aug 2016)- Globitel, a leading telecom and customer engagement solutions provider, announced today the launch of its new, revamped website; www.globitel.com. The site was developed to be responsive and compatible with handheld devices, along with the addition of new sections. The new www.globitel.com has an improved functionality and richer content focused on the


“Enterprise apps increase productivity by more than 34%”   Globitel, a leading telecom and customer engagement solution provider, announced the release of a mobile application component added to its Workforce Management and Performance Management Platform solutions. The two systems fall under the company’s category of Workforce Optimization (WFO) solutions. The application — named WFO Mobile