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speechlog retail


Amman, Jordan – November 2023 – Globitel, a leading telecom and customer experience solutions provider, is proud to announce that it has successfully deployed its SpeechLog Retail for one of Kuwait’s largest telecom companies, Ooredoo Kuwait, rolling out the state-of-the-art solution across 80 shops—and more than 200 customer service agents—in record time. Globitel’s SpeechLog Retail


Etisalat Egypt started implementing the newest universal quality assurance system, SpeechLog Retail, offered by Globitel; a leading telecom and contact center solutions provider, founded in 1996 with more than 20 years of experience providing advanced and effective telecom solutions. The system was implemented to deliver a higher customer service quality to Etisalat’s clients in the