News


Amman, Jordan (September, 2021) — Globitel, a leading telecom and contact center solution provider, announced today that during its first quarter of fiscal 2021, it was awarded a contract to supply USSD Gateway for Telesur, a telecom operator in Suriname, along with a channel partner, KocharTech. “We’re excited to announce Globitel has set foot in


Riyadh, Saudi Arabia — August, 2021 — Globitel, a leading telecom and contact center solutions provider, announced today that their Saudi Arabian branch has relocated to a new office in Riyadh. Due to ever-changing market needs and increasing demand for services, Globitel opted to expand their Saudi Arabian team, requiring an upgraded office space. The


Amman, Jordan (July 8th, 2021) – Globitel, a leading customer care and telecom solutions provider, in cooperation with Comtech Telecommunications Corp.’s Location Technologies group, a world leader in secure wireless communication technologies, announce the successful implementation of location-based services for two of the biggest mobile operators in the Middle East. These top-tier operators in Saudi


Amman, Jordan (May 2021) – Globitel, a leading telecom and customer care solutions provider, announces its release of an Order Management System (OMS) for operator companies. Globitel OMS is the newest addition to its Network Solutions portfolio and was developed to cater to operators and their subscribers. A high volume of service orders can overwhelm


Amman, Jordan (April, 2021) – Globitel has officially launched its first company blog. It will feature writers from the company’s leading experts and more as they discuss current market trends along with future expectations and many more topics related to the software solutions industry. Software solutions industry is always evolving and adapting to changing market


Amman, Jordan (November, 2020) – Globitel, a leading telecom and customer care solutions provider, announces that it has developed Globitel Connect, a new face-to-face communication channel. This additional service provides enterprises with extraordinary virtual reach to customers who otherwise do not find other contact points convenient or sufficient enough to satisfy their needs. About Globitel


Amman, Jordan (September 2020) – Globitel, a leading telecom and customer experience solutions provider, announces the official release of the newest version of the company’s starting product, SpeechLog 8. SpeechLog 8 underwent significant changes to the main platform, as well as its main modules: Quality, Retail, Analytics and Social. Designed for enterprises, SpeechLog 8 is


Amman, Jordan (November, 2019) – Globitel, a leading telecom and customer care solutions provider, announces the conclusion of its Customer Experience workshop for operators and enterprises across the Middle East to share knowledge and ways to improve the customer experience across all touch points. Globitel gathered more than 15 of the biggest operators in the


Amman, Jordan (October, 2019) – Globitel, a leading provider of customer care and telecom solutions, announces its participation in GSMA’s WAS #10. The event will take place in Valencia, Spain on October 28th till October 31st, 2019. Globitel will present its roaming portfolio which comprises of the latest and most innovative solutions that benefit operators