Riyadh, July 22, 2024 Globitel, a leader in telecom and contact center solutions since 1996, proudly participated as a Gold Sponsor at the 4th Edition E3 Customer Experience Conference 2024 in Riyadh. Known for delivering advanced, scalable, reliable, and cost-effective software solutions, Globitel has been a trusted partner for over 30 telecom operators and thousands …
May 26, 2024
Riyadh, 26 May 2024 [Riyadh, Saudi Arabia] – Globitel, a leading provider of innovative CX and telecom solutions, is proud to announce its collaboration with one of the major telecom operators in Saudi Arabia, to expand the implementation of SpeechLog Retail across their branches.This initiative came after a successful implementation of SpeechLog Retail on a …
May 14, 2024
Riyadh, 14 May 2024 Globitel, a leading telecom solutions company, is honored to announce its impactful collaboration with a major operator in KSA to implement Workforce Management (WFM) for their shops and branches across the kingdom. The operator has been using Globitel’s Workforce Management to optimize their call center operations for more than 10 years …
Mar 20, 2024
Riyadh – Saudi Arabia, 2024 – Globitel KSA, a leading provider of telecom and customer experience solutions, is proud to announce the addition of three new ISO certifications to its profile. The company has achieved the ISO 45001, ISO 22301, and ISO 27001 certifications, which demonstrate its commitment to safety, business continuity, and information security. …
Feb 29, 2024
Riyadh, Saudi Arabia – 26 Feb 2024. Globitel is excited to announce its participation in Leap 2024, the world’s most attended tech event, scheduled to take place from 4 to 7 March in Riyadh, Saudi Arabia. As one of the leading innovators in the region, Globitel is eager to showcase its latest advancements in AI …
Jan 29, 2024
During its 16th participation in MWC Barcelona, Globitel will put a spotlight on its game-changing AI-powered customer experience solutions. SpeechLog 360°, a WFO suite, and revamped VAS, Roaming and Network solutions Amman, Jordan – January 29, 2024 – Globitel, an international provider of telecom and customer experience solutions, is proud to announce that it will …
Jan 15, 2024
Globitel Will Share Its Customer Experience Solutions and Innovations in Managing the Customer Journey Riyadh, KSA – January 15, 2024 – Globitel, a leading provider of telecom and contact center solutions, is once again building on its commitment to innovation and digital transformation by participating in this year’s CX World Forum, to be held on …
Nov 30, 2023
Globitel Will Share Its Operator Solutions and Innovations in Transformational Mobile Services Riyadh, KSA – November 30, 2023 – Globitel, a provider of telecom and customer experience solutions, is proud to announce its participation in the upcoming Mobile 360 exhibition, which will take place in Riyadh, Saudi Arabia, on December 5 and 6. The event, …
Nov 20, 2023
Amman, Jordan – November 2023 – Globitel, a leading telecom and customer experience solutions provider, is proud to announce that it has successfully deployed its SpeechLog Retail for one of Kuwait’s largest telecom companies, Ooredoo Kuwait, rolling out the state-of-the-art solution across 80 shops—and more than 200 customer service agents—in record time. Globitel’s SpeechLog Retail …
Nov 01, 2023
Riyadh, KSA – November, 2023 – Globitel, a leading provider of telecom and customer experience solutions, recently signed a memorandum of understanding (MoU) with Saudi Arabia’s Ministry of Health, supporting the ministry in its efforts to uplift its contact center services through the deployment of Globitel’s SpeechLog Analytics solutions. With the implementation of SpeechLog Analytics …