Amman, Jordan (May, 2017) – Globitel, a leading telecom and customer care solutions provider, announces its participation in Middle East Call Center Conference (MECC) which will take place in Dubai, UAE on May 16th – May 17th. The venue will be at Dubai World Trade Center, second floor, opposite hall 5. Globitel is set to …
Mar 03, 2017
Amman, Jordan (March, 2017) – Globitel, the leading provider of customer care and telecom solutions, announces its successful participation in the 2017 GSMA Mobile World Congress which took place in Barcelona, Spain on February 27th till March 2nd. Mobile World Congress by GSMA is one of the most high profile and successful events in the …
Nov 14, 2016
Amman, Jordan (November, 2016) – Globitel, a leading telecom and customer care solutions provider, is a second time participant in the 6th annual Zain Technology Conference which will take place at Le Royal Hotel in Amman, Jordan for three days between 5th and 7th of December. We will be present at the event for one-to-one …
Oct 20, 2016
Amman, Jordan (October, 2016) – Globitel, a leading telecom and customer engagement solutions provider, is a MENA ICT Silver Sponsor. The forum will be held on 9th and 10th of November, 2016 in King Hussein Business Park. The MENA ICT Forum is the premier ICT industry event of the Middle East and North Africa region, …
Sep 29, 2016
Amman, Jordan (September, 2016) – Globitel, a leading telecom and customer engagement solutions provider, has concluded its second annual Globitel Innovation Competition (GIC). One lucky winner walked away with a cheque worth 1000 JDs, and the highly coveted GIC glass award. Not only did the winner receive a significant cash prize, but the admiration of the Globitel …
Sep 27, 2016
Amman, Jordan (September, 2016) – Globitel, the leading global provider of advanced telecom solutions and customer service, has recently launched its “Mobile Connect” service in the Jordanian market. This special service has been developed by “GSMA”, in order to enable users to manage all their online accounts through a single log-in solution with ease and …
Aug 08, 2016
Amman, Jordan (Aug 2016)- Globitel, a leading telecom and customer engagement solutions provider, announced today the launch of its new, revamped website; www.globitel.com. The site was developed to be responsive and compatible with handheld devices, along with the addition of new sections. The new www.globitel.com has an improved functionality and richer content focused on the …
Jul 27, 2016
“Enterprise apps increase productivity by more than 34%” Globitel, a leading telecom and customer engagement solution provider, announced the release of a mobile application component added to its Workforce Management and Performance Management Platform solutions. The two systems fall under the company’s category of Workforce Optimization (WFO) solutions. The application — named WFO Mobile …
Jul 18, 2016
Globitel, a leading telecom and customer engagement solutions provider, announced the release of the new SpeechLog Call Recording & Quality Management system infused with a multi-lingual Speech Analytics module. SpeechLog Call Recorder is the company’s bestselling product with 80,000+ licenses sold worldwide to various industries, as Globitel is known for its ability to mold the …
May 08, 2016
Globitel, a leading telecom and customer care solutions provider, announced the release of version 2.4.1 of its outstanding Workforce Management solution; a platform for optimizing the performance of customer engagement centers by enhancing the ability to accurately forecast, schedule and monitor activities. Globitel’s Workforce Management is one of the company’s core solutions providing flexibility and ability …