Globitel Order Management System (OMS)
Service orders can overwhelm operators which could cause a lot of unfulfilled orders and a lot of unsatisfied subscribers. Globitel OMS accelerates the process to rapidly provide subscribers their ordered services. Operators can also provide services to the market at warp speed with Globitel OMS because of the solution’s flexibility, reducing time-to-market for service introduction and launch.
Globitel OMS ensures the subscriber’s journey from service order to service fulfillment is a seamless one. When a subscriber accesses the operator’s portal or app, or calls their contact center, or visits the shop and requests a new service, Globitel OMS does its job in verifying several things before the service is executed and fulfilled for the subscriber.