Senior Technical Support Engineer


Responsibilities

  • Handling customer tickets, deeply analyze them in coordination with other company departments.
  • Projects implementation locally and overseas.
  • Installation, configuration and management of operating systems, Windows and Linux.
  • Installation, configuration and management of data base management systems, MySQL, MS SQL and oracle.
  • Installation, Configuration and management of company in-house developed software.
  • Develop scripts meeting operational and functional tasks.
  • Analyze network packets for different protocols, SS7, SIP, SCTP, and configure integration points based on the findings.

Qualifications

  • BSc In (Computer or Telecom Eng.) or any related field.
  • 2-5 years of experience in Support “Software/GSM”.
  • Very good English proficiency (written and spoken).
  • Knowledge in operating system and networking.
  • SQL sever, Oracle, and MySQL database, sripting knowledge, Linux OS.

Apply here or you can send your CV to jobs@globitel.com with the subject line “Senior Technical Support Engineer”.

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