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speechlog analytics

Amman, Jordan (May, 2018) – Globitel, a leading telecom and customer care solutions provider, announces that Ooredoo Oman, has deployed Globitel SpeechLog Call Recorder, SpeechLog Quality and SpeechLog Analytics. The company selected the three solutions to record calls, automate quality management on interactions and perform analyses on agent-customer conversations. SpeechLog Call Recorder records the interactions