Technical Support Engineer


software developer

Responsibilities:

  • Acting as first point of contact with the customer for open cases.
  • Providing the customer with known workarounds and resolutions.
  • Installing and activate Globitel products inside and outside Jordan.

Competencies

  • Telecommunication, Computer Engineering or any relevant degree   
  • SQL 2005 – 2008 installation and configuration
  • 0 to 3 year of experience in Technical Support “Software”
  • Troubleshooting knowledge about products, telephony cards,VOIP.
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