During its 16th participation in MWC Barcelona, Globitel will put a spotlight on its game-changing AI-powered customer experience solutions. SpeechLog 360°, a WFO suite, and revamped VAS, Roaming and Network solutions
Amman, Jordan – January 29, 2024 – Globitel, an international provider of telecom and customer experience solutions, is proud to announce that it will be attending this year’s Mobile World Congress, set to take place in Barcelona from February 26 to 29. This year will mark the 16th time that Globitel has attended MWC Barcelona, which has long been recognized as the largest and most influential event for the international connectivity ecosystem.
At this year’s Mobile World Congress, Globitel will be showcasing its full-fledged SpeechLog 360˚ customer experience solution powered by AI technologies—a revolution for clients’ retail operations and contact centers. As a holistic customer service and CX platform, SpeechLog 360˚ integrates call recording, quality, retail, and analytics technologies into all customer touchpoints, ensuring a seamless customer journey. In addition to an advanced WFO suite also allows companies to continuously monitor and enhance their customer service operations.
For telecommunications providers, Globitel delivers an array of industry-leading consolidated VAS, dynamic roaming analytics solutions, network solutions, and BSS, designed with state-of-the-art technologies that transform the mobile experience for subscribers, optimize roaming efficiency and ensure seamless connectivity for your subscribers globally.
We are thrilled to be participating in MWC Barcelona for the 16th time—a testament to our longstanding commitment to innovation and global industry leadership. We look forward to connecting with many of our current and future clients from around the world during this important annual event.
Fadi Qutaishat, Globitel Managing Partner
MWC Barcelona attendees can visit the Globitel booth in Hall 5, at Stand 5C62.
Established in 1996, Globitel has maintained a commitment to technology innovation by providing advanced software solutions and high-quality products for customers in various industry verticals, including telecom service providers, financial service providers, contact centers, government agencies, educational institutions, and healthcare providers. Globitel has offices in Jordan, Saudi Arabia, UAE, Egypt, and Iraq, and is set to expand to Pakistan.
For more information, please visit https://www.globitel.com/contact/ to get in touch with the team.