Your Subscribers Will Never Miss an Important Call
Mobile phones are powerful communication tools. However, in many cases, subscribers find themselves missing important calls. This happens when phones are turned off during business meetings, operator’s coverage in some areas is poor, in the case of batteries running low, or phones are simply turned off for privacy. With Globitel’s Missed Call Notification service, subscribers will not have to worry about missing important calls. The Missed Call Notification service detects when the subscriber is not available to receive calls, and then logs the calling party’s number and time of call for every attempt made to the subscriber. Subscribers enable the Missed Call Number service to pick-up the call, play a flexibly recorded announcement, then send an SMS message to the subscriber informing them of the call and all details of the missed attempts
- Notify on Reach-ability:
The system allows for callers to be notified through an SMS whenever an unavailable MCN subscriber comes back online and is reachable. The notification is automatically sent by the system to the callers of the MCN subscriber.
- Messaging Interfaces:
To provide the operator with maximum flexibility, the system can integrate with the network SMSC through SMPP or the platform can have its standalone SMSC module for notifications delivery.
- Notification Messaging Options:
Missed Call Notification subscribers will have the option to choose among two different notification options.
- Dynamic Billing and Charging Interfaces:
The Missed Call Notification solution can be integrated with the intelligent network as well as the operator’s billing systems in order deduct the charge of the service. Missed Call Notification service provides a flexible way in charging subscribers with multiple charging criteria.
- Increase call completion.
- Increase revenue from returning missed calls.
- Increase customer satisfaction.
- Reduce churn.
- Enhance privacy and security.
- Improve productivity for business users.
- Enrich user experience.
- Assure not missing an important call.