Amman, Jordan (February, 2019) – Globitel, the leading provider of global telecom solutions, announces its participation in the 2019 GSMA Mobile World Congress. The event will take place in Barcelona, Spain on February 25th till February 28th.
Globitel at the Event
Globitel is keen on participating at the Mobile World Congress every year as it offers a great opportunity to be around some of the most brilliant minds in the industry, network and expand our client base, create new business opportunities, as well as establish a strong foothold as a leading provider of customer care and telecom solutions in the MENA region.
What’s New?
Our 12th year is especially a great one. This year, Globitel will present an entirely new portfolio guaranteed to stop you in your tracks. Globitel has expanded its portfolio to include new product categories along with new solutions.
CX 360
Customer care solutions now feature solutions that address the customer experience at every single touch point in the customer service experience, from retail shops, to contact centers, to social media, and more; covering all blind spots in your service.
The roaming suite of solutions from Globitel underwent a transformation from an added service, to an essential service with a focus on comprehensive analytics, providing an entirely new perspective into the roamer experience. Detecting silent roamers and stimulating usage, devising highly versatile ad campaigns, in addition to providing VIP roamers with an exceptional service represent a small part of the offered services, and much more.
Highlights in VAS, Mobile Lifestyle, LBS, etc.
Globitel’s mobile services stand out this year with a special emphasis on call and SMS control for subscribers. This empowerment is priceless in an increasingly interconnected and mobile world. Operators can offer subscribers remote control for mobile phones, call completion services, location-based services, mobile lifestyle, and so much more.
Why MWC?
Mobile World Congress by GSMA is one of the most high profile and successful events in the world. It allows opportunities to do business as well as expand expertise on all related mobile communications industry. The event garners an annual attendance of more than 90,000 visitors.
It is a combination of the world’s largest exhibition for the mobile industry and a conference featuring prominent executives representing mobile operators, device manufacturers, technology providers, vendors and content owners from all over the world; in addition to key players within the communications industry that help define the industry’s future.
Fadi Qutaishat, Globitel VP
“We always love to participate in the MWC. It’s an incomparable event internationally due to the opening it provides for companies like ours in the telecom and customer care solutions industries in presenting what they have to offer. It’s a huge chance to showcase our new solutions for 2019 in our product portfolio and to see how we can be the best partner in the pursuit of an outstanding customer service experience for enterprises.”
Where to Find Globitel
Globitel will be part of a pavilion representing Jordan along with some of the biggest companies in Jordan as well as start-ups. You can find the booth in Hall 5 at Stand 5D9. Book a meeting.
About Globitel
Globitel, founded in 1996, offers a wide range of telecom solutions in more than 45 countries throughout the world covering Gulf, Levant, Africa, Asia Pacific, & Eastern Europe. Globitel’s portfolio consists of Roaming and Mobility solutions for telecom companies as well as Customer Engagement Optimization and Workforce Optimization solutions for call centers.