Globitel Will Share Its Customer Experience Solutions and Innovations in Managing the Customer Journey
Riyadh, KSA – January 15, 2024 – Globitel, a leading provider of telecom and contact center solutions, is once again building on its commitment to innovation and digital transformation by participating in this year’s CX World Forum, to be held on January 24 and 25 in Riyadh, Saudi Arabia.
As the second edition of the World of Customer Experience Forum, this year’s event is expected to welcome a diverse array of international companies and experts in customer experience—from products and service providers to researchers and strategists, all of whom will gather to exchange ideas, explore best practices, and address challenges in the ever-evolving landscape of customer engagement.
Globitel will host a dedicated booth at the event, where the company plans to showcase a number of its industry-leading customer experience solutions, including its workforce and performance management solutions, as well as its revolutionary suite of SpeechLog products. Globitel will also put a spotlight on its innovative edge, including the company’s proficiency in adopting artificial intelligence to enhance CX. Globitel will also launch in this event its new “Digital Branch” solution built using Globitel Connect, which will help businesses around the world in their digital transformation initiatives.
Globitel invites its industry peers, partners, current and potential customers, and customer experience experts to visit its booth at the CX World Forum and become a partner in shaping the future of the customer experience landscape.
Established in 1996, Globitel has maintained a commitment to technology innovation by providing advanced software solutions and high-quality products for customers in various industry verticals, including telecom service providers, financial service providers, contact centers, government agencies, educational institutions, and healthcare providers. Globitel has offices in Jordan, Saudi Arabia, UAE, Egypt, and Iraq, and is set to expand to Pakistan.