We are living in times where offering a multi-channel communication with your customers is no longer a luxury. Yet, it is a challenge to maintain a seamless customer experience over these channels, especially that some communication channels such as voice got mature way before newly introduced channels such as social media. By knowing your audience …
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Nael Halawa
Riyadh, Saudi Arabia (May 2022) – Globitel is coming as a platinum partner to E3 CX Conference 2022 for its second edition. The live and in-person event will take place at the Intercontinental Hotel in Riyadh on June 7-9. Globitel’s team in Riyadh will attend as the company looks forward to connecting once more with …
Globitel Will Share Its Customer Experience Solutions and Innovations in Managing the Customer Journey Riyadh, KSA – January 15, 2024 – Globitel, a leading provider of telecom and contact center solutions, is once again building on its commitment to innovation and digital transformation by participating in this year’s CX World Forum, to be held on …
Globitel Will Share Its Operator Solutions and Innovations in Transformational Mobile Services Riyadh, KSA – November 30, 2023 – Globitel, a provider of telecom and customer experience solutions, is proud to announce its participation in the upcoming Mobile 360 exhibition, which will take place in Riyadh, Saudi Arabia, on December 5 and 6. The event, …
AMMAN, Jordan (April 2016) – Globitel, a leading telecom and customer care solutions provider, announced the appointment of Mr. Nael Halawa as the Managing Director of Globitel-Saudi Arabia. This significant appointment came in recognition of Mr. Halawa’s administrative and technical expertise in the solutions and services provided by Globitel at the local and regional levels. …