We are living in times where offering a multi-channel communication with your customers is no longer a luxury. Yet, it is a challenge to maintain a seamless customer experience over these channels, especially that some communication channels such as voice got mature way before newly introduced channels such as social media. By knowing your audience …
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Nael Halawa
Riyadh, Saudi Arabia (May 2022) – Globitel is coming as a platinum partner to E3 CX Conference 2022 for its second edition. The live and in-person event will take place at the Intercontinental Hotel in Riyadh on June 7-9. Globitel’s team in Riyadh will attend as the company looks forward to connecting once more with …
AMMAN, Jordan (April 2016) – Globitel, a leading telecom and customer care solutions provider, announced the appointment of Mr. Nael Halawa as the Managing Director of Globitel-Saudi Arabia. This significant appointment came in recognition of Mr. Halawa’s administrative and technical expertise in the solutions and services provided by Globitel at the local and regional levels. …