Globitel is pleased to announce the release of version 3.0 of its Performance Management Platform (PMP). This latest version update is loaded with new features, productivity and UI enhancements. Globitel’s (PMP) provides complete and centralized real time monitoring on all levels in a call center, starting from agents to the top management. Through a single …
Apr 23, 2013
Apr 02, 2013
MTN Sudan launches Globitel’s My Status Solution – April 1, 2013 . Amman, Jordan(March 2013)Globitel, a leading provider of Roaming, VAS and Customer Care solutions, announced the launch of My Status Solution at MTN Sudan. My Status is Globitel unique insight of exploiting the social networks hype through monetizing it as a value added service …
Feb 13, 2013
Globitel launches its new Roam Free Zone – February 13, 2013 Globitel is pleased to announce the launch of its latest Roaming solution, Roam Free Zone. RFZ is a smart roamer attraction tool that allows the mobile operator to offer free calls/minutes to the roamers that connect to its network while they are roaming …
Feb 05, 2013
Collect Call V.2 released. January 31, 2013 Amman, Jordan (January 2013)Globitel, the global provider of advanced telecom solutions, is pleased to announce the release of version 2 of its Collect Call System, The service platform that allows callers to make calls and charge the receiving party for its cost. The new Collect Call update was …
Nov 07, 2012
Roam Analyze version 2 released. November 7, 2012 Amman, Jordan (November 2012) In its second release, Globitel presents the Roam Analyze as an advanced monitoring tool that gathers and keeps trace of significant events for inbound and outbound roamers giving operators valuable real-time information; through this tool operators can answer different questions that are …
Nov 05, 2012
Intelligent Traffic Steering version 3 released – October 18, 2012 Amman, Jordan (October 2012) Globitel is pleased to announce the release of version 3.0 for one of its leading roaming solutions, Intelligent Traffic Steering. This significant update reflects many months of research and development, to improve the system and bring unique and creative features. …
Nov 05, 2012
Work Force Management version 2 .1 released – October 9, 2012 Amman, Jordan (October 2012), We at Globitel are pleased to announce the release of the new version of WFM (Work Force Management) version 2.1, adapting to regional requirements and needs. This significant update reflects many months of research and development, to improve the system and bring …
Oct 02, 2012
Zain Jordan Launches Globitel’s Bill Shock Prevention Solution – October 2, 2012 Amman, Jordan (September, 2012) – Globitel, a leading provider of Roaming, VAS and Customer Care solutions, announced today that Zain Jordan launched its Bill Shock Prevention Solution, which will enable Zain subscribers to control data roaming expenses. With the rapid growth of Smartphone’s, …
Sep 10, 2012
Globitel & Warid launch MyStatus service in Pakistan – September 18, 2012 Amman, Jordan(September 2012) Globitel, the leading provider of converged telecom solutions, announced that it has implemented and launched the MyStatus service on Warid’s network in Pakistan. In step with human lifestyles and especially in the youth market segment that individuals tend to post …
Jun 05, 2012
Globitel to participate in MECC Conference and Exhibition Dubai, UAE Globitel, the leading provider of global telecom solutions, recently announced its participation in the upcoming Middle East Call Centre conference and exhibition (MECC), which will be held between the 4th and 7th of June in Dubai, UAE. The Middle East Call Centre ’12 Conference is …