News


To support the region’s strategic growth and meet increasing market demand for Telecom and Customer Care industries, Globitel, a leading provider of cutting edge solutions, is proud to announce the opening of its new office in Dubai, United Arab Emirates. The strategic location of the new office is based on Globitel’s vision to expand its


Mobily, Saudi Arabia’s Mobile Network Operator has selected Globitel, a leading provider of cutting edge telecom solutions, Safe Arrival SMS Solution to be added to its VAS portfolio. “Reach home when you reach your destination” Mobily Safe arrival SMS add campaign Globitel Safe arrival SMS is an automatic messaging service that keeps you closely connected


Globitel is pleased to announce the release of version 3.0 of its Performance Management Platform (PMP).  This latest version update is loaded with new features, productivity and UI enhancements. Globitel’s (PMP) provides complete and centralized real time monitoring on all levels in a call center, starting from agents to the top management. Through a single


MTN Sudan launches Globitel’s My Status Solution – April 1, 2013 . Amman, Jordan(March 2013)Globitel, a leading provider of Roaming, VAS and Customer Care solutions, announced the launch of My Status Solution at MTN Sudan. My Status is Globitel unique insight of exploiting the social networks hype through monetizing it as a value added service


Globitel launches Roam Free Zone

Globitel launches its new Roam Free Zone – February 13, 2013   Globitel is pleased to announce the launch of its latest Roaming solution, Roam Free Zone. RFZ is a smart roamer attraction tool that allows the mobile operator to offer free calls/minutes to the roamers that connect to its network while they are roaming


Collect Call V.2 released. January 31, 2013 Amman, Jordan (January 2013)Globitel, the global provider of advanced telecom solutions, is pleased to announce the release of version 2 of its Collect Call System, The service platform that allows callers to make calls and charge the receiving party for its cost. The new Collect Call update was


Roam Analyze version 2 released. November 7, 2012   Amman, Jordan (November 2012) In its second release, Globitel presents the Roam Analyze as an advanced monitoring tool that gathers and keeps trace of significant events for inbound and outbound roamers giving operators valuable real-time information; through this tool operators can answer different questions that are


Intelligent Traffic Steering version 3 released – October 18, 2012   Amman, Jordan (October 2012) Globitel is pleased to announce the release of version 3.0 for one of its leading roaming solutions, Intelligent Traffic Steering. This significant update reflects many months of research and development, to improve the system and bring unique and creative features.


Work Force Management version 2 .1 released – October 9, 2012 Amman, Jordan (October 2012), We at Globitel are pleased to announce the release of the new version of WFM (Work Force Management) version 2.1, adapting to regional requirements and needs. This significant update reflects many months of research and development, to improve the system and bring


Zain Jordan Launches Globitel’s Bill Shock Prevention Solution – October 2, 2012 Amman, Jordan (September, 2012) – Globitel, a leading provider of Roaming, VAS and Customer Care solutions, announced today that Zain Jordan launched its Bill Shock Prevention Solution, which will enable Zain subscribers to control data roaming expenses. With the rapid growth of Smartphone’s,