AMMAN, Jordan (April 2016) – Globitel, a leading telecom and customer care solutions provider, announced the appointment of Mr. Nael Halawa as the Managing Director of Globitel-Saudi Arabia. This significant appointment came in recognition of Mr. Halawa’s administrative and technical expertise in the solutions and services provided by Globitel at the local and regional levels. …
Mar 02, 2016
Amman, Jordan (March 2016)- Globitel, the leading telecom and customer care solutions provider, concluded its participation -representing Jordan- in the Mobile World Congress 2016, which took place in Barcelona, Spain, from the 22nd until the 25th of February. During the event, Globitel announced the launching of its LTE Diameter Solutions and 4G Location Based Services …
Feb 10, 2016
Globitel, the leading telecom and customer care solutions provider, announced its participation for the tenth consecutive year in the 30th annual Mobile World Congress (MWC) which will take place in Barcelona, Spain. The event is considered the biggest of its kind, gathering global ICT market’s decision makers. Globitel will be representing the Kingdom of Jordan …
Jan 11, 2016
Evaluation Based on Completeness of Vision and Ability to Execute Amman, Jordan – Globitel, a leading telecom and customer care solutions provider, announced it has been recognized as a niche player in the 2015 Gartner Magic Quadrant for Customer Engagement Center Workforce Optimization by Gartner, Inc. a research and advisory firm. Globitel’s WFO solution encompasses quality …
Jan 01, 2016
Avaya DevConnect Program Enables & Extends Market Reach of Technology Companies Amman, Jordan – Globitel, a leading telecom and customer care solutions provider, announced that its flagship product, SpeechLog 7, is now a certified integrated system with Avaya Aura® Communication Manager R7.0 and Avaya Aura® Contact Center 6.4. Avaya, being a Globitel Technology Partner, …
Nov 11, 2015
Globitel, a leading telecom and customer care solutions provider, announced that it will be participating in this year’s Africacom exhibition. Taking place in Cape Town, South Africa 17th – 19th of November 2015; Africacom is an annual event sponsored by IT, ICT and LTE catalysts such as Cisco, Ericcsson and Intel. The event gathers around …
Oct 14, 2015
Amman, Jordan – Globitel, the leading telecom and customer care solutions provider held a workshop in Le Meridien Hotel titled “Banking Customer Care & Quality Management Solutions”, inviting decision makers and managers from banks in Jordan. Globitel’s plan was to introduce the financial sector in Jordan to the new solutions catered to serve a technological …
Sep 14, 2015
Amman, Jordan – On her visit to Globitel Headquarters on September 13th 2015, Her Excellency Majd Shweikeh, Minister of Communications, acknowledged the company’s latest achievements in empowering the local ICT market with its solutions and services provided to the Jordanian operators. Globitel maintained a great relation with the MoICT in Jordan since its establishment …
Jun 29, 2015
Globitel, a leading telecom and customer care solutions provider concluded its booth exhibition at the Call Center Week in Las Vegas, Nevada, which was held from the 15th – 19th of June 2015, where Globitel and its partner iConnect technologies, presented the company’s latest workforce platforms’ technologies through demos and 1-on-1 meetings. The Call Center …
Jun 15, 2015
Globitel, a pioneer in developing telecom and customer care solutions, announced that it will be participating in this year’s Call Center Week conference and expo from June 15th – 19th along with its partner, iConnect Technologies for software development services. Globitel will be having its booth to present the latest Workforce Optimization technologies to solidify …