Amman, Jordan – September 14, 2023 – Iraq’s largest internet service provider, Earthlink, continues to elevate and enhance its customer service operations following the successful deployment of several of Globitel’s SpeechLog customer service solutions. To date, Earthlink has adopted three of Globitel’s revolutionary customer service solutions: SpeechLog Call Recording, SpeechLog Quality, and SpeechLog Analytics, all …
Jul 12, 2023
Amman, Jordan – July 2023 – Globitel, a leading telecom and customer care solutions provider, has ushered in a new era in its robust history with the inauguration of its new headquarters in the King Hussein Business Park. The company’s decision to relocate to one of Amman’s key business districts aligns with its ongoing efforts …
May 09, 2023
Under the patronage of HRH Prince Mired bin Ra’ad, Amman, Jordan (May 9, 2023) — The Jordan Public Security Directorate (PSD) recently launched a smartphone app to facilitate emergency calls for the deaf and hearing impaired. The application was developed in collaboration with the Higher Council for the Rights of Persons with Disabilities, the Telecommunications …
Jan 17, 2023
The Longtime Software Provider Will Share Its Innovations in Transformational Roaming Services and Customer Experience Solutions. Amman, Jordan (January 2023) — Globitel is set to participate in the Mobile World Congress in Barcelona from February 27 to March 2, 2023. The company will present alongside its peers and showcase a spectrum of new developments in …
Nov 09, 2022
Globitel gathered top leaders and professionals to discuss the latest customer experience trends in Egypt and the MENA region. November 9, 2022, AMMAN, Jordan— Globitel is incredibly proud to announce that the CX Workshop has once again proven to be a resounding success. Held in Cairo on October 24th, the event gathered a wide variety …
Oct 03, 2022
October 3, 2022, AMMAN, Jordan — Globitel is excited to announce the second edition of the Globitel CX workshop. In line with Globitel’s office expansion to Egypt and building on the success of the first edition, this year’s event will be held in Cairo on the 24th of October. The event presents an invaluable opportunity …
May 19, 2022
Riyadh, Saudi Arabia (May 2022) – Globitel is coming as a platinum partner to E3 CX Conference 2022 for its second edition. The live and in-person event will take place at the Intercontinental Hotel in Riyadh on June 7-9. Globitel’s team in Riyadh will attend as the company looks forward to connecting once more with …
May 08, 2022
Globitel, a leading provider of customer care and telecom solutions, announces that it is part of the SAWI project by Business and Professional Women Association (BPWA) which aims for “Promoting Women’s Participation in the Labor Market”. Globitel joins the network of companies in the private sector that tackle the challenges faced by women. These companies …
Mar 07, 2022
Globitel successfully concluded its participation at the Mobile World Congress 2022 in Barcelona. This was a special year in particular because it marked the 25th anniversary of the company’s founding and the 13th year Globitel has participated in this prestigious event, which this year was centered on “Reconnect, Reimagine, Reinvent.” Fadi Qutaishat, Globitel VP says; …
Feb 15, 2022
Globitel wraps up its participation at LEAP 2022. A series of the largest activities that aim to bring together future technologies took place at the event. LEAP Has brought together Disruptive technology professionals from around the world in what will be an annual event – with the most progress accelerating, and cutting-edge technologies being adopted …